1. Information We Collect

• Personal Info: Name, email, phone, profile photo, ID (for drivers), payment data.
• Location: GPS data, pickup/drop-off points.
• Device Data: Device ID, OS version, crash logs, and app usage.

2. How We Use Your Information

• Connect riders with drivers efficiently
• Process payments and ride history
• Enhance performance and safety
• Prevent fraud and misuse
• Send important updates or offers

3. Sharing & Disclosure

We never sell your data. We may share it with:

• Drivers/riders for ride coordination
• Secure payment processors
• Regulatory authorities when legally required
• Verified third-party service providers under strict agreements

4. Data Retention

We retain data as needed for service delivery, legal compliance, and analytics. Once deleted, data is anonymized or permanently erased.

5. Security

• End-to-end encryption
• Secure servers and encrypted payment gateways
• Access restricted to authorized personnel only

6. Your Rights

• Access and update your data anytime
• Delete your account and request data removal
• Manage marketing preferences
• Email: privacy@getrovv.com for concerns

7. Children’s Privacy

We do not collect data from users under 13. Contact us to remove such data if collected unknowingly.

8. Updates to Policy

We may update this policy. Users will be notified of significant changes via the app or email.

Contact Us

Rovv Technologies Ltd
Email: privacy@getrovv.com
Website: www.getrovv.com